Choosing & buying an eSIM

Yes. Teloka offers several multi-country eSIMs that are ideal for tourists traveling to several countries on one trip. When you arrive in a country covered by the eSIM, your eSIM will automatically connect to the supported network in that country (often the best one). Regional eSIM plans, such as eSIM for Asia, eSIM for Europe, and so much more, are on our website. Let’s check it out at: Teloka.com

No. You can easily purchase an eSIM directly on the Teloka website. Just choose the eSIM data plan and place your order, you will receive a QR code via email immediately.

Depending on the country, network operator, and package, the eSIM will come with a phone number. For example, we currently include calls in destinations such as Thailand, Laos, Vietnam, Europe, etc. eSIMs that lack a phone number can still be used with WhatsApp or similar applications to make calls, as they use data.

Teloka eSIM connects you at 4G, LTE, and 5G speeds like any local data line. However, remember that your mobile could connect at lower speeds in remote or poor coverage areas.

Yes, you can use your WhatsApp number to communicate and contact others.

You can view the list of devices supporting eSIM here.

You can use your SIM and your Teloka eSIM at the same time. Choose the SIM card for phone calls and SMS and the Teloka eSIM for cellular data. If you keep your SIM card activated, your network provider might charge you for data roaming when you make or receive calls and texts.

Since most eSIMs can only be installed once, you cannot transfer your eSIM. Once you've installed it on a device, you won't be able to reinstall it on another one. You can top up the eSIM plan on your device if you want to reuse it. However, not all eSIMs can be topped up. Check the product page information or contact us for clarification.

Data sharing is only available for certain eSIMs. Please check the product page info or contact us to clarify whether the eSIM qualifies.

Many eSIMs will activate only when you reach your destination and connect to a compatible network. On the other hand, some eSIMs will activate immediately when installed, regardless of the location. Please check the product page info or contact us to clarify.

A Wi-Fi connection is required for installation, so it’s recommended to install and set up the eSIM on your phone just before your departure.
With a Teloka eSIM, installation on your phone is easy and can be done with just few clicks. See how
Once the eSIM was installed on your phone, you can activate it upon your arrival in the destination to save data consumption. 

The eSIM data package expiration date depends on the eSIM's validity or data consumption. If you have not consumed all the data before, your eSIM data package will last for the presented validity period, which starts when the eSIM activates.

You will get the eSIM Code in less than 5 minutes after your purchase. The eSIM is available right on Teloka website - my eSIM page. You also get an email for tracking.